Jeremy Clicks is based in Ilarwill, Australia but offers its goods and services to users all over the world (our “goods” and “services”).
What information do we collect?
We collect and hold your Personal Information which may include your name, email address, phone number, mailing address, information relating to your business and other information relevant to the supply of our goods and services. If you use our services, we may also collect your bank or credit card details and details.
We may also collect non-personally identifiable information about you (such as anonymous usage data, IP addresses and location, browser or platform type etc).
Further examples of the information we collect are set out below.
We collect your Personal Information during the course of providing our goods and services to you. This includes when you provide information to us by email, when you provide us with information relating to your business, when you ask us to send you newsletters, alerts or other materials, or otherwise via customer enquiries and communications.
Generally, we collect your Personal Information directly or automatically through your use of our website but we may also collect your Personal Information from other people or organisations if you have given your consent.
You may also provide us information through a web form, by updating or adding information to your account, through your participation in community discussions, member-to-member communications, chats, dispute resolution, or when you otherwise communicate with us regarding our services.
Additional information we are required or authorized by applicable laws to collect and process in order to authenticate or identify you or to verify the information we have collected.
Personal Information Collected From Other Sources
We may supplement the personal information we collect directly with information collected from third parties.
For example, we collect and use demographic and other information that is publicly available, additional contact information, and information from online directories and other websites that you have shared.
We also collect information from and share information with third party payment providers and parties who assist us with fraud prevention. These include without limitation Stripe and PayPal.
Why Do We Need Your Personal Information?
We only collect or hold your Personal Information for legitimate purposes, including to provide you with our goods and services, and for the proper administration of our website and services.
In particular, we need your Personal Information to:
- Provide you with the services we offer;
- Maintain our business relationship with you;
- Market and advertise to you including by sending you newsletters, special offers, and promotions, or otherwise contacting you about products or information we think may interest you. We may also contact you through phone, email, SMS and social media;
- Improve the quality and design of our goods and services by storing, tracking, analysing and processing user preferences and trends as well as user activity and communications to create new features, functionality and services in relation to our services;
- Comply with the law including by complying with our legal obligations and by investigating, preventing or taking action in respect of suspected illegal activity, fraud, or similar activities; and exercise our legal rights including exercising rights we may have under law or a contract between us and you, or between us and a third party.
If you do not provide us with your Personal Information, we may not be able to carry out some or all of our services.
What Disclosures Do We Make?
Generally speaking (and as described above under the heading “Why Do We Need Your Personal Information?”) we will disclose your Personal Information for the purposes of our services.
We may also disclose your Personal Information in other ways with your consent, to any other party where we are authorised or required to do so by law, or to our partners or service providers (including technology partners, hosting providers, service providers, payment processors, and fraud prevention service providers) in order to assist us to provide our products or services to you.
Some of our partners and service providers or the services they provide may be based outside of Australia (including in the United States of America, the Philippines, and throughout the world). By providing us with your Personal Information, you acknowledge that your Personal Information may be used, stored and disclosed overseas, including in jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction.
To protect your Personal Information we take care to work with partners and service providers who are based in countries that provide adequate levels of data protection, or otherwise take steps to ensure that your Personal Information receives adequate levels of data protection in the jurisdictions in which it is processed in accordance with all applicable privacy laws (including the GDPR).
Personal Information Of Minors
We do not knowingly collect or solicit Personal Information from anyone under the age of 18 years of age or knowingly allow such persons to use our goods or services. If we become aware that we have collected personal information from a person under the age of 18 years without parental consent, we will take all reasonable steps to delete that information.
Do We Use “Cookies”?
When you visit our website, the server may attach a “cookie” to your computer’s memory. A “cookie” assists us to store information about how you use our website and to make assumptions about what information may be of most interest to you.
This information is generally not linked to your identity and is anonymous.
Using Other Sites
Is Your Personal Information Confidential And Secure?
We take all reasonable steps to keep your Personal Information secure and to ensure it is protected against misuse, loss, unauthorised access, modification or inappropriate disclosure.
We may keep your Personal Information in both hard copy and electronic forms, but adopt appropriate technical and organisational security measures to protect it including by storing it in secure systems accessible only to authorised personnel.
Your Choices And Rights
We welcome your enquires and comments and encourage you to contact us to update your Personal Information if it changes. You may confirm if we are processing your Personal Information and request a copy of it.
For your protection, however, we may require that you confirm your identity before we provide a copy of your Personal Information to you. You may also update or correct your Personal Information by contacting us.
In some instances, you may request that we delete your Personal Information. In accordance with and subject to relevant privacy laws (including the GDPR), you may object to certain Personal Information being processed and request that processing of your Personal Information be limited. You may also limit or manage our communications with you by “unsubscribing” from certain email and newsletter updates.
If you choose to limit the Personal Information we process about you we may not be able to communicate with you or fulfill our services as outlined above. This may include limiting your use of our website.
Queries And Complaints
If you have a question or want to make a complaint about how we handle your Personal Information please contact us using the details below. We will review any question, complaint or concern you may have and will respond to you after we have carefully considered it.
We can be contacted at: firstname.lastname@example.org.
For more information about privacy issues in Australia and protecting your privacy, please visit the OAIC website at www.oaic.gov.au. For more information about the GDPR, please contact the European Data Protection Supervisor, the European Union’s independent data protection authority or visit their website at: https://edps.europa.eu/.
Cookies & Tracking Policy
Cookies – Small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognize a particular device or browser. There are several types of cookies:
- Session cookies expire at the end of your browser session and allow us to link your actions during that particular browser session
- Persistent cookies are stored on your device in between browser sessions, allowing us to remember your preferences or actions across multiple sites
- First-party cookies are set by the site you are visiting
- Third-party cookies are set by a third party site separate from the site you are visiting
- Social media cookies. These cookies are used when you share information using a social media sharing button or “like” button on a websites or you link your account or engage with our content on or through a social media site. The social network will record that you have done this
Web beacons – Small graphic images (also known as “pixel tags” or “clear GIFs”) that may be included on our sites, services, applications, messaging, and tools, that typically work in conjunction with cookies to identify users and user behavior.
Similar technologies – Technologies that store information in your browser or device utilizing local shared objects or local storage, such as flash cookies, HTML 5 cookies, and other web application software methods. These technologies can operate across all of your browsers, and in some instances may not be fully managed by your browser and may require management directly through your installed applications or device.
We may use the terms “cookies” or “similar technologies” interchangeably in our policies to refer to all technologies that we may use to store data in your browser or device or that collect information or help us identify you in the manner described above.
The type of data collected can include device type, operating system, browser type, IP address, location, URLs of referring/exit pages, device identifiers, crash data and connection type. Information is collected at install, access, update, and/ or use of our Services. IP address and/or country preference can be used to provide you with an improved and personalised Service experience.
This data is used to identify you so that you can avoid having to enter your username and/ or password every time you use the site. This also enables Jeremy Clicks to deliver content, including advertisements and third party services that may be relevant to you and to personalize your experience.
Jeremy Clicks also uses this information to develop and improve our content, products and services through customer usage. This information also enables identification and prevention of possible fraudulent activity and security assess Service functionality.
By accessing and using Jeremy Clicks you agree to our Cookies and Tracking Policy.